FAQ

CREATIVE PROCESS

 

IMPORTANT:  The jewels on our website are just  samples of our work.

The creation of a jewel of this type is an individualized and interactive process. It’s  not about choosing a jewel from a catalogue. Our way of working is nothing like that, nor is it technically possible. Each design depends first of all on the hair itself, as well as on the animal companion. We’ll be happy to advise you so your jewel reflects his essence to the maximum.

 

 

MATERIALS

We work with sterling silver, steel, leather (for vegans also cotton thread option), artisan crystal, gold plated silver, Gold filled, pearls and glass elements from Swarovski o similar, to adapt your jewel to your personal style.

 

 

PRICE

The final price of your personalized jewel will depend on the design (components, materials, supplements) and time required.

You may consult our (approximate) basic prices at: Price list.

All our artistic pet hair jewels come in a precious exclusive luxury case for their proper storage or ready to gift.

 

 

PAYMENT

Payment is in advance by transfer to / deposit in our bank account once we notify you the reception of the hair. Design sketches for custom designs previous payment of their cost.

 

 

TIME FRAME

The usual term is for the creation of your jewel is 8-10 days from the reception of the hair. Urgent works upon request with supplement. The inclusion of some more personalized elements as initials will lead to a longer delivery time. For rings the expected deadline is 1-2 months.

 

 

SHIPPING

Due to the current COVID-19 situation, we ship only vía Correos Express, and to destinations in Spain mainland. DShipping costs 10 €.

 

 

JEWELLERY CARE

Our artistic jewels are created with the greatest care and dedication possible, so they accompany you, with the proper care, for a long time. Nevertheless, every usually used object is subject to natural wear and MiMiga declines any responsibility of the same or for alterations suffered due to impropper treatment or accidents.

 

 

CONTACT

During creation process of your personalized jewel, contact via email is essential. For consultations prior or during the process you can also contact us by phone. Due to data protection, we do not attend by  WhatsApp.

 

 

 

 

MIMIGA ® -  CREATING EMOTIONS